Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
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We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Q: My mining rig is listed but it shows: "New" as it's RPI score. How long will my rig continue to display "New?"
A: RPI is scored immediately upon the first rental. However, the score is not published until you've completed 5 rentals.
This allows your rig some time to generate a value adding score rather then being sent to the bottom of the list off of one bad rental.
Scores for new rigs start out at "Good" and increase to "Best" after 30 rentals for exceptional rigs.
A score of "Best" means your rig is good and operating at or near your advertized speed. RPI is not a percentage, it is a scoring system.