Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
FAQ: Rigs
FAQ: Rentals
You can purchase extended time on a rental by using the 'Purchase Extension' button at the bottom of your ongoing rental. Extensions are only available if the rig owner has not set the rig to 'Disabled' after the rental started, and can only be purchased for a combined length up to the maximum available hours listed for the rig.
This means if a rig has set the Maximum Hours to 24, and you rented it originally for 12 hours, you may only add up to an additional 12 hours of extended mining time to the rental.
Extensions are processed at the rigs CURRENT price.
Rentals are processed at the rig's current price rate. Please be mindful of this, as a rig owner may change the price of their rig at any time.