Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
FAQ: Rigs
FAQ: Rentals
Some rig owners may attempt to advertise additional hashrate, extra rental time, or other incentives within a rig’s name or description. Such advertising is not permitted on the Mining Rig Rentals platform.
Renters should disregard any claims of “free” hashrate, bonus time, or similar offers. Statements made by individual users in rig descriptions are not enforceable, and Mining Rig Rentals cannot verify, guarantee, or compel compliance with such claims.
Mining Rig Rentals is not liable or responsible for representations made by third parties outside of the platform’s defined rental mechanics. While we make reasonable efforts to remove prohibited statements when identified, the scale of the marketplace means we rely heavily on user reports to bring policy-violating listings to our attention.
If a renter chooses a rig based on advertised extras and the rig owner does not provide them, no compensation, refund, or adjustment will be issued under any circumstances. Rentals are governed solely by the hashrate, time, and pricing explicitly defined by the platform at the time of purchase.
If you encounter a rig listing that advertises prohibited incentives, please report it to Mining Rig Rentals support for review.