Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
Account Details
Under Settings, Account Details,
This is the configuration page where you can enter or change a number of options related to your account.
In order to make any changes to this page, you will need your PIN code, or optionally if you have enabled 2FA (Two Factor Authentication), your 2FA code.
You can change your email address, your password, and your crypto withdrawal address, along with a label for each address. You can also enable an auto payout threshold. Changing your email address requires re-confirmation.
We accept only valid crypto address in each of the 'Payout Address' fields. Your Payout address is where your coins go when you choose to withdraw a balance on Mining Rig Rentals. Please be aware, regulations are evolving, we require that you enter only a wallet address you are in control of, do not enter someone else’s address.
If you choose to enable payout threshold, be aware that at 12AM EST we will auto withdraw your entire balance on MRR to your configured Payout Address if that balance exceeds the value you entered into the threshold field. This setting generally only applies to customers selling mining hardware contracts on our site, if you are a renter depositing funds then enabling the auto pay threshold may cause your balance to be withdrawn. See 'What is Auto Pay Threshold' for more information about payout threshold.
Making changes to senitive account settings on this section like Payout Address, password, or email address introduce a 24 hour security hold on withdrawals. This helps ensure that You are the one making the changes. We strongly encourage you to enable the 2FA account security feature by going to your account settings page. Enabling 2FA will introduce a final 24 hour security hold on withdrawals, once it is complete there are no further holds once 2FA is enabled. See 'What is the best way to protect my account?' for more information. If you are in need of your funds sooner, please email support@miningrigrentals.com from the accounts assigned email, include your current pin code or a crypto address located in your account and a description that you want to remove the security hold. We will then review and choose to remove the hold period if the information matches.