Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
If you have forgotten your PIN, follow these instructions.
Navigate to our Reset Pin page, request a PIN reset confirmation that will be emailed to your email address.
Follow the directions in the email and then on the reset pin form.
Help is also available through direct contact (slower)
Please email support@miningrigrentals.com from the account's assigned email address.
Include your account name, and the new PIN # you would like. (4 numeric digits).
If you have an open ticket; if applicable include the Ticket Link (Or ID #), otherwise ignore if you don't have a ticket.
Also, if applicable, update the ticket indicating that you have sent the email (This helps prompt any support personnel to check for the email)
Once you have done this, we will change the PIN as soon as possible, and will inform you via email or updating the ticket.