Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
FAQ: Rigs
If your rig does not appear in the marketplace, it is typically due to one or more of the following conditions:
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Rig status is not set to Available
Verify that your rig’s status is set to Available. Only rigs marked as available are eligible to appear in the marketplace and accept rentals. -
Rig is not online or not connected to MRR
Your rig must be in an Online state, which means your miner is actively connected to Mining Rig Rentals using the correct rig credentials. If the rig was recently active but is currently offline, use the List Offline Rigs option to help locate it. -
Minimum price requirements not met
We enforce basic quality controls on all listings. The minimum price for a 3-hour rental must be at least 0.00000100 (100 satoshis) in the selected payment currency. Rigs priced below this threshold will not be listed. -
No payment currency enabled
At least one payment currency must be enabled for your rig. If no payment currency is selected, the rig cannot be rented and will not appear in the marketplace. -
Pricing configuration incomplete
Ensure your minimum rental price is properly set in the rig’s Price Configuration screen. Missing or invalid pricing settings will prevent the rig from being listed. -
Rig has not been online long enough
Newly connected rigs must remain online for a minimum of 20 consecutive minutes before being listed. This requirement helps protect renters by filtering out rigs that frequently connect and disconnect.
If you have verified all of the above and your rig still does not appear in the marketplace, please contact Mining Rig Rentals support for further review.