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Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
FAQ: Rigs
We kill connections to MRR servers when there are no available pool choices to mine at. Thus we recommend a similar localized pool setting your config file:
1. Closest MRR server
2. 2nd Closest MRR server
3. Your favorite pool (not MRR server)
This gives you the greatest amount of redundancy (you can add as many or all of our servers like this). Also, if the renter's pool ultimately fails, your rig will fail over to pool #3 (your favorite pool) and begin hashing on your behalf. This is done intentionally to provide you with no downtime in the event you choose to compensate your renter. Our refund system accurately tracks and calculates shares if it becomes necessary.
Please note that we will never charge a refund or dock RPI score against your rig for issues stemming from a renter's pool or difficulty choices. We recommend leaving a message for the renter in the "Communications" tab notifying them that you suspect a pool issue.
Should your renter open a ticket requesting a refund, we will express to them that there is a problem with their pool and guide them to correcting the issue.
If you are ever charged a refund against a rental you do not agree with, simply open a ticket and request our review. While we continuously work to provide the most reliable service we can, we will always remain prepared to consider another review to ensure everyone's satisfaction.
This gives you the greatest amount of redundancy (you can add as many or all of our servers like this). Also, if the renter's pool ultimately fails, your rig will fail over to pool #3 (your favorite pool) and begin hashing on your behalf. This is done intentionally to provide you with no downtime in the event you choose to compensate your renter. Our refund system accurately tracks and calculates shares if it becomes necessary.
Please note that we will never charge a refund or dock RPI score against your rig for issues stemming from a renter's pool or difficulty choices. We recommend leaving a message for the renter in the "Communications" tab notifying them that you suspect a pool issue.
Should your renter open a ticket requesting a refund, we will express to them that there is a problem with their pool and guide them to correcting the issue.
If you are ever charged a refund against a rental you do not agree with, simply open a ticket and request our review. While we continuously work to provide the most reliable service we can, we will always remain prepared to consider another review to ensure everyone's satisfaction.