Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
FAQ: Rigs
There is a difference between a nominal hash rate shown in the manual of your mining device and an effective hash rate shown in our system.
Hash rate is the number of hashes generated per second.
You will mostly observe the hash rate of your mining device in our statistics graphs.
There is a difference between a nominal hash rate shown in the manual of your mining device and an effective hash rate shown in our system. It is important for you to understand the difference between these two.
Nominal Hash Rate
The nominal hash rate of 1 Gh/s means that your device is capable of generating 1 billion hashes per second - no matter if they match any criteria.
Effective Hash Rate
The effective hash rate is a hash rate calculated from hashes submitted by your device to your pool. Only a small portion of generated hashes by your devices get sent. They must fit certain criteria assigned by the pool (see: Shares).
Most of the times, the effective hash rate will be somewhat lower than the nominal hash rate.
Your effective hash rate depends on the luck of your mining device and the quality (stability) of your connection to the pool server. If you have experienced connection issues, then your effective hash rate will be lower than the nominal hash rate in that period of time.
Occasionally, you can be more lucky and find more valid hashes than usual. That is what gives you a slightly higher effective hash rate.
Share - Proof of Work
Share is a unit which pool uses for computing mining work.
When a miner connects to the pool it receives computational task to be solved - it computes hash values with certain properties (they must be lower than the limit derived from difficulty). Hashes satisfying the requirements are sent back to the pool and are used as a proof of miner's work. The quantity of miner's work is registered in units called shares. If a hash (proof of work) with difficulty XX is submitted by a miner then XX shares is counted by the pool.
To put it as simple as it could be:
1 share = 1 proof of work on difficulty 1
5 shares = 1 proof of work on difficulty 5 (or 5 proofs of work on difficulty 1)
100 shares = 10 proofs of work on difficulty 10 (you can see the pattern)