Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
FAQ: Rigs
You may delete an unwanted or unused rig at any time.
To do so, navigate to your My Rigs page, locate the rig you wish to remove, and click the red Delete button.
Deleting a rig marks it as inactive within our system. The rig record is retained internally for logging, auditing, and historical reference purposes; however, the rig will no longer be usable on the platform.
Once a rig is deleted, all connections between that rig and Mining Rig Rentals’ proxy infrastructure are permanently disabled. Any mining device still configured to connect using the deleted rig’s credentials will fail to connect.
Important:
You must remove the deleted rig from your miner’s configuration. Leaving a miner continuously attempting to connect to a deleted rig results in repeated failed connection attempts. We routinely observe extremely high connection rates—often exceeding 100,000 connection attempts per hour—from miners configured this way, which places unnecessary load on our systems.
Please ensure your miner configuration is updated promptly after deleting a rig.